Our Online Patient Portal
CLICK HERE to access our MyChart Patient Portal
If you would like to register for MyChart simply call our office and our front desk staff will assist you with registering by phone.
MyChart is available to all of our Holliston Pediatric patients and their families. You will need to be registered on MyChart in order to have a virtual visit with us.
With MyChart you can:
- See one of our providers via our virtual visit platform
- Access a patient chart from your computer or smart phone
- Have a SINGLE LOGIN for all of your children
- Complete developmental questionnaires prior to a well visit
- Send non-urgent medical questions to clinical staff
- View lab results
- Request prescription refills
- Request/cancel appointments
- Pay bills online
Appropriate use of MyChart:
The following are our practice guidelines for the appropriate use of the messaging feature of the MyChart patient portal. MyChart messages may be used to make simple requests and refills for medications. It is an excellent way to give your provider follow up information from a visit or help them prepare for an upcoming visit. It can be used for simple questions that can easily be answered with a quick reply.
MyChart messages should not be used for urgent or complicated questions or diagnosing. Please call the office with urgent needs. Please note that it may take up to three business days for our care team to provide a response.
Examples of good ways to use the portal message:
- Request a non-urgent prescription refill
- Request scheduling of non-urgent appointments
- Send photos or information for your provider prior to a scheduled appointment
- Securely message your provider a non-urgent simple medical concern
Examples of ways not to use portal messages:
- Discuss complex medical issues or new medical symptoms. These should be addressed by scheduling a visit with your provider either in the office or via virtual visit, or through a phone call to our nurses.
- Ongoing conversations with providers—if the problem cannot be resolved within a couple of back-and-forth emails, then a visit should be scheduled.
It is important to note that MyChart messages are not private and may be answered by your provider, another member of your care team, or their staff.
Please be aware that MyChart responses that require your provider’s clinical time and expertise to answer may be billed to your insurance. There may be a co-pay based on your insurance plan’s guidelines.
Preparing for your virtual visit
